Managing freight activity - London

At the meeting of the UK Network Management Board on 9 January 2015, Ian Wainwright, Head of Freight and Fleet Programmes at Transport for London (TfL) gave an interesting presentation on how TfL is working constructively with industry to improve the sustainability of delivery and servicing in London.  The presentation slides are below, and more background detail is provided below:

TfL Freight and Fleet presentation to UKNMB 9 January 2015

Transport for London (TfL) has been actively seeking to manage freight activity since 2005. In managing the road network during the 2012 Olympic Games a breakthrough was made in relations with the industry – both the freight operators and the business customers they serve. This has enabled TfL to develop a broader engagement programme with the industry, which is proving even more successful.

The freight industry is national, and in many cases international, in scope. TfL is therefore keen to ensure other authorities are aware of our work and that we are able to support each other in tackling this growing challenge.

The Fleet Operator Recognition Scheme (FORS)- FORS is the award winning quality accreditation scheme for fleet and freight operators. By setting a series of standards from Bronze to Gold it encourages operators to continuously improve safety and operational performance.  While originally set up by TfL, by March 2015 FORS will become a self financing national scheme operated by AECOM in partnership with Chartered institute of Logistics and Transport and Fleet Source.  This will result in higher safety and operating standards being consistently applied across the UK.

Construction Logistics and Cycle Safety (CLOCS)– CLOCS brings the construction logistics industry together to properly manage work related road risk and ensure a road safety culture is embedded across the industry. By working together they are demonstrating they can help protect pedestrians, cyclists, motorcyclists and other road users who share the roads with construction vehicles.

Retiming - Retiming deliveries and collections to less busy times of the day reduces the number of vehicles travelling in the congested morning peak. TfL's programme to encourage retimed deliveries has commissioned a series of trials to demonstrate quiet delivery technology, how to overcome delivery time restrictions and maintaining retiming in the long run. TfL have also produced step-by-step guidance on how to make re-timing deliveries work which can be found here:

Bulletins – TfL issue a weekly bulletin for freight operators so they know in advance about road works or events that close our roads (such as the Tour de France or London marathon). By planning ahead they can keep operating while contributing to the smooth running of an event. More details can be found here:
Consolidation – Freight consolidation combines goods from multiple suppliers into larger loads and delivers them using a single vehicle.  Collections of stock or waste can also be taken back to an out-of-town distribution centre to maximise the use of the vehicle and reduce the need for additional trips. Consolidation can reduce congestion, improved safety, make journey times more reliable, and delivery and servicing activity more sustainable. More details are available here:

Planning – Behaviour change can be encouraged through the planning system. For example a planning condition could be imposed such as a Construction Logistics Plan (CLP) or Delivery and Servicing Plan (DSP).

A CLP can identify the timing and route for construction traffic and the applicable standards of behaviour. Designed well, CLPs can also help the construction industry save money and reduce the impact of construction on others. Similarly a DSP can help organisations better manage deliveries, improve customer service and potentially save money. More details can be found at:
For any general queries the Transport for London Freight team can be contacted at